Send your Colleague, CROA, Synoptix, and WebAdvisor issues to:firstname.lastname@example.org
Here is the Ellucian Hub link.
Colleague updates will be installed and production will be cloned to SQL Test1 on Sunday, August 19 between 6:00 a.m. and noon.
During this process Colleague and related services will be unavailable. This includes WebAdvisor, Self-Service, Synoptix, and CROA.
UI 5.4 supports current versions of Edge, Chrome, IE, Firefox, Safari, and probably others that support HTML 5
Ellucian recommends (in order) Firefox, Edge, Safari, Chrome, and Internet Explorer
Ellucian also recommends clearing your browser cache before using UI 5.5/5.6.1 for the first time.
Colleague UI 4.5 only works with Internet Explorer on Windows or Safari on Mac OS.
Note: the Java app and creating new reports only work with Internet Explorer on Windows or Safari on Mac OS.
If Single Sign On fails, use your CatNet ID and password and Windows AD authentication to log in.